A business can hardly imagine that a disaster could, will or has happened. A natural or man-made disaster can strike any business at any time. If the business owner has it in his or her mind that the business is able to remain open during the recovery phase of that disaster, there will be several factors to manage first to allow the business to keep operating while it cleans up. As the business rebuilds itself and makes repairs, it is the best opportunity to approach the business for the opportunity to manage water damage, plumbing issues, restoration issues or other needs of the business.

As a restoration company it is imperative that the timing be right on this one, to know when to approach a business. It is easy to figure out. The business needs help right away. The call to the business to ask if you can be of assistance is often a beacon of light on the darkest of nights for the business owner who needs to clean up quickly to preserve the business and keep the clients serviced throughout the cleanup efforts.

The business needs to be organized and get to the business of cleaning up after a disaster. If the business seems in a state of chaos for a time, that is to be expected. Ask for the owner, manager, person in authority or project manager to determine who will be charged with authorizing the necessary repairs to the business. For example, if a business has made a business interruption plan to go into effect in the event of an actual disaster or emergency, then the operation will be “all set” to hire a company to restore the structure of the business and move on from there. But if the business is not organized, has not delegated roles to different managers to aid in the cleanup efforts, has no idea how to manage the client or customer inquiries or does not know what to do to manage and initiate restoration efforts – then it will be a bit of a stretch for that business to be ready to get estimates for repair and be ready to hire a company to do the repairs that need to be performed.

This is a time to be patient with the company that is less than organized. Trust that it will pay off. If the restoration company offers to manage project management of the complex operation to rebuild, hires contractors and subcontractors, organizes work, materials and resources, and even knows how to talk to and arrange paperwork with the insurance companies, that restoration company will be worth its weight in gold. Is that your company? It should be!

Offer to manage all water damage, plumbing and water restoration and your new customers will be happy to come to you again and again in the future with more work. How do you find these customers? Well, you have come to the right place for water damage leads, plumbing leads, water restoration leads, water damage marketing, plumber marketing and restoration marketing.